Frequently Asked Questions (FAQ's)

Install Outlook & Microsoft Authenticator
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Sign in with your Alfaisal Email ID & Password
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Complete the Authenticator setup
Students: Connect to AU-Students using your Alfaisal credentials.

Faculty: Connect to AU-Faculty using your Alfaisal credentials.
Open Examplify
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Password Reset
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Enter your Alfaisal Email ID
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Check your email
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Select your College/Department reset link
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Set a new password
Your Alfaisal Email ID and initial password will be sent to your personal email by Student Affairs.
Visit: smail.alfaisal.edu

Log in with your Alfaisal credentials.
Submit a ticket through the SA Helpdesk Portal:

eforms.alfaisal.edu/departments/37/help_desk
Visit: elearning.alfaisal.edu

Log in with your Alfaisal credentials.
Courses are automatically enrolled based on your SIS (NetClassroom) enrollment.
Follow the Alfaisal Email Mobile Setup Guide.
Search myalfaisal on the Google Play Store or Apple App Store.
Access Microsoft Office 365 and log in with your Alfaisal credentials.
Yes. Available in the Library Area.

Student printing balance: SAR 50 per semester.